Terms & Conditions

1. Introduction

These Terms and Conditions (“Terms”) govern your access to and use of the ReAerate platform (“Service”, “Platform”, “we”, “us”, or “our”), an inventory management tool designed for small businesses. By creating an account, accessing, or using the Service in any way, you (“User”, “you”, or “your”) acknowledge that you have read, understood, and agree to be legally bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

If you do not agree to these Terms in their entirety, you must not access or use the Service. Your continued use of the Service constitutes ongoing acceptance of these Terms as they may be amended from time to time.

2. About the Service

ReAerate provides an online platform for tracking inventory, monitoring purchases and sales, calculating profits, managing expenses, generating reports, and related business management tools. The Service is currently in an initial testing phase and is offered free of charge.

The Service is intended as a general-purpose inventory management tool only. The Service does not provide financial, tax, legal, or accounting advice of any kind. Any figures, calculations, reports, profit estimates, tax summaries, or analytics generated by the Service are provided for informational and convenience purposes only and should not be relied upon as accurate, complete, or suitable for any particular purpose.

3. Important Disclaimers — Tax, Financial & Professional Advice

4. Free Testing Phase & Future Pricing

The Service is currently provided free of charge during our initial testing phase (“Beta Period”). We intend to introduce paid subscription plans at a price of approximately £5 per month per workspace, expected to commence around June or July 2026.

We will provide all registered users with reasonable advance notice (at least 30 days) before any paid plans take effect. You are under no obligation to continue using the Service once paid plans are introduced.

During the Beta Period, all features are available without restriction. We reserve the right to modify, limit, or discontinue features at any time as we develop the platform. By using the Service during the Beta Period, you acknowledge and accept that the Service may contain bugs, errors, and inaccuracies, and that features may change or be removed without notice.

When paid subscriptions are introduced, the following terms will apply:

• Subscriptions will renew automatically at the end of each billing cycle unless cancelled before the renewal date.
• You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period; no partial refunds will be issued for unused time.
• We reserve the right to change subscription pricing with at least 30 days’ written notice. Continued use after a price change takes effect constitutes acceptance of the new price.
• All payments will be processed by Stripe. By subscribing, you agree to Stripe’s terms of service.

5. Account Registration

To use the Service, you must create an account by providing accurate and complete information. You are responsible for:

• Maintaining the confidentiality and security of your account credentials
• All activity that occurs under your account
• Notifying us immediately of any unauthorised access or use
• Ensuring all information you provide is accurate, current, and complete

You must be at least 18 years old to create an account. Each person may only maintain one account. We reserve the right to refuse registration or cancel accounts at our sole discretion.

6. Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws, regulations, or legal obligations
• Infringe upon the intellectual property or other rights of others
• Upload or transmit viruses, malware, or other harmful code
• Attempt to gain unauthorised access to the Service, other accounts, or any related systems or infrastructure
• Use automated means (bots, scrapers, crawlers) to access the Service without our prior written consent
• Interfere with or disrupt the integrity, performance, or availability of the Service
• Use the Service for any purpose that is fraudulent, deceptive, illegal, or harmful
• Reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service
• Resell, sublicence, or otherwise commercially exploit the Service without our prior written consent
• Upload content that is defamatory, obscene, or otherwise objectionable

We reserve the right to suspend or terminate accounts that violate these Terms immediately and without prior notice. We may also report any illegal activity to the relevant authorities.

7. Your Data & Content

You retain ownership of all data, content, and files you submit to the Service (“Your Data”), including but not limited to inventory records, financial information, images, and any other content you create or upload.

By using the Service, you grant us a limited, non-exclusive, royalty-free licence to store, process, copy, and display Your Data solely as necessary to provide, maintain, and improve the Service. This licence terminates when you delete Your Data or your account. We will never sell your data to third parties.

You are solely responsible for:

• The accuracy, quality, legality, and completeness of Your Data
• Ensuring Your Data does not infringe upon the rights of any third party
• Maintaining your own backups of Your Data. While we take reasonable precautions, we do not guarantee against data loss.
• Ensuring that any images or files you upload do not contain unlawful content and that you have the right to upload them

You may export or request deletion of Your Data at any time, in accordance with our Privacy Policy and applicable data protection laws including the UK GDPR and EU GDPR.

8. Intellectual Property

The Service, including its design, source code, object code, logos, trademarks, trade names, and all content (excluding Your Data), is owned by ReAerate and is protected by intellectual property laws. You may not copy, modify, distribute, sell, or reverse-engineer any part of the Service without our prior written consent.

All rights not expressly granted to you under these Terms are reserved by ReAerate.

9. Team Workspaces

The Service allows you to create team workspaces and invite other users. As a workspace owner, you are responsible for:

• Managing access and permissions for team members
• Ensuring all team members comply with these Terms
• Any charges associated with your workspace when paid plans are introduced
• All actions taken by team members within your workspace

By inviting other users to your workspace, you consent to sharing workspace data (inventory items, expenses, reports, and other workspace content) with those members. You are responsible for ensuring you have appropriate authority and consent to share any data within team workspaces.

10. Third-Party Services & Platforms

The Service may reference or integrate with third-party platforms (such as eBay, Amazon, Vinted, and other marketplaces). ReAerate is not affiliated with, endorsed by, or responsible for any third-party platform.

• We are not responsible for the availability, accuracy, or policies of any third-party platform.
• Your use of third-party platforms is subject to their own terms of service and privacy policies.
• We do not guarantee that marketplace data you enter into the Service accurately reflects data on those platforms.
• We are not liable for any disputes, losses, or issues arising from your use of third-party platforms in connection with the Service.

11. Image & File Uploads

The Service allows you to upload images and files. By uploading content, you represent and warrant that:

• You own or have the necessary rights to upload the content
• The content does not infringe upon any intellectual property rights, privacy rights, or other rights of any third party
• The content is not unlawful, harmful, threatening, abusive, or otherwise objectionable

We reserve the right to remove any uploaded content that violates these Terms. Uploaded files are stored using third-party cloud storage services and are subject to the security measures described in our Privacy Policy.

12. Service Availability & Modifications

We aim to keep the Service available at all times but do not guarantee uninterrupted, timely, secure, or error-free access. The Service may be temporarily unavailable due to maintenance, updates, server issues, or circumstances beyond our control.

We reserve the right to modify, update, suspend, or discontinue any part of the Service (including any features, functionality, or content) at any time, with or without notice. We will endeavour to give reasonable notice of significant changes where practicable.

We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

13. Disclaimer of Warranties

14. Limitation of Liability

To the maximum extent permitted by applicable law, ReAerate, its owners, operators, directors, employees, agents, and affiliates shall not be liable for any:

• Indirect, incidental, special, consequential, exemplary, or punitive damages
• Loss of profits, revenue, or business opportunities
• Loss of data or data corruption
• Loss of goodwill or reputation
• Cost of procurement of substitute services
• Inaccurate calculations, reports, or financial information generated by the Service
• Tax penalties, fines, or liabilities arising from reliance on Service data
• Any damages arising from your use of or inability to use the Service
• Any damages arising from unauthorised access to or alteration of your data
• Any damages arising from the conduct of any third party on the Service

These limitations apply regardless of the theory of liability (whether in contract, tort including negligence, strict liability, or otherwise), even if we have been advised of the possibility of such damages.

During the free testing / Beta Period, our total aggregate liability to you for any and all claims arising from or relating to the Service shall not exceed £0 (zero pounds).

Once paid plans are introduced, our total aggregate liability shall not exceed the lesser of (a) the total amount you have actually paid to us in the 12 months immediately preceding the event giving rise to the claim, or (b) £50.

Nothing in these Terms shall limit or exclude liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be legally limited or excluded under the laws of England and Wales.

15. Indemnification

You agree to indemnify, defend, and hold harmless ReAerate, its owners, operators, directors, employees, agents, and affiliates from and against any and all claims, demands, damages, losses, costs, and expenses (including reasonable legal fees and court costs) arising out of or in connection with:

• Your use of or access to the Service
• Your violation of these Terms
• Your violation of any applicable law or regulation
• Your violation of any rights of a third party
• Any content or data you submit to, post on, or transmit through the Service
• Any tax or financial liabilities arising from your business activities

This indemnification obligation shall survive the termination of your account and these Terms.

16. Account Termination

You may close your account at any time through the account settings or by contacting us. We may also suspend or terminate your account immediately and without prior notice if:

• You breach any provision of these Terms
• We are required to do so by law
• We reasonably believe your account has been compromised or is being used fraudulently
• We decide to discontinue the Service

Upon termination, your right to use the Service ceases immediately. We will retain Your Data for up to 30 days to allow you to export it, after which it will be permanently deleted in accordance with our Privacy Policy.

Sections that by their nature should survive termination shall survive, including but not limited to: Disclaimers, Limitation of Liability, Indemnification, Governing Law, and any accrued obligations.

17. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to: acts of God, natural disasters, pandemic, epidemic, war, terrorism, riots, government actions, power failures, internet or telecommunications failures, cyberattacks, or any other force majeure event.

18. Electronic Communications

By creating an account, you consent to receive electronic communications from us, including service announcements, security alerts, administrative messages, and legal notices. These communications may be sent via email or posted on the Service. You agree that all agreements, notices, and other communications provided electronically satisfy any legal requirement that such communications be in writing.

19. Changes to These Terms

We reserve the right to update or modify these Terms at any time. If we make material changes, we will notify you by email or through a prominent notice on the Service at least 14 days before the changes take effect.

Your continued use of the Service after the effective date of any changes constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and close your account.

20. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. Any disputes arising from or in connection with these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer in the European Union, you retain any mandatory consumer protection rights under the laws of your country of residence that cannot be waived by contract.

21. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions, which shall remain in full force and effect.

22. No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver of any provision of these Terms shall be effective only if in writing and signed by ReAerate.

23. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms to any third party without restriction, including in the event of a merger, acquisition, or sale of assets.

24. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and ReAerate regarding your use of the Service, and supersede all prior and contemporaneous agreements, proposals, representations, and understandings, whether written or oral.

25. Contact Us

If you have any questions about these Terms, please contact us at:

Email: support@reaerate.com